Jim was our first speaker, he accomplished the #2 project "organize your speech" in the Competent Communication Manual and his title was "What Makes Frustration Frustrating". Jim demonstrated 4 types of frustrations, the elements that caused frustration, the definition of frustration and tips that help us cope with frustrating feelings.
Kathy was our second speaker. Her topic was "resolving conflict" in the Successful Leadership Series. Kathy showed us step-by-step the types of conflict, methods to deal with conflicts, how to solve conflicts collaboratively and how to brainstorm solutions.
Today we had a very powerful and positive meeting, and we had Gary join us as a guest. From the messages given throughout this meeting, we all learned how to live more smoothly with smarter "inventions" and better attitudes towards frustration and conflicts in life.